Pengaruh Kualitas Jasa terhadap Loyalitas Pelanggan (Studi Kasus pada Penumpang Bus Damri Trayek Cibiru-Kebon Kalapa regular AC, Kota Bandung)

Fati Hati Listi Qomah, Fati (120 980 2090) (2014) Pengaruh Kualitas Jasa terhadap Loyalitas Pelanggan (Studi Kasus pada Penumpang Bus Damri Trayek Cibiru-Kebon Kalapa regular AC, Kota Bandung). Diploma thesis, UIN Sunan Gunung Djati Bandung.

[img]
Preview
Text (COVER)
1_cover.pdf

Download (91kB) | Preview
[img]
Preview
Text (BAB I)
2_bab1.pdf

Download (266kB) | Preview
[img] Text (BAB II)
3_bab2.pdf
Restricted to Registered users only

Download (284kB)
[img] Text (BAB III)
4_bab3.pdf
Restricted to Registered users only

Download (440kB)
[img] Text (BAB IV)
5_bab4.pdf
Restricted to Registered users only

Download (929kB)
[img] Text (DAFTAR PUSTAKA)
6_bab5.pdf
Restricted to Registered users only

Download (102kB)

Abstract

Not Available

Item Type: Thesis (Diploma)
Uncontrolled Keywords: kualitas jasa, pelanggan
Subjects: General Management > Control and Quality Management
General Management > Market Research in Indonesia
Divisions: Fakultas Ilmu Sosial dan Ilmu Politik > Program Studi Manajemen
Fakultas Ekonomi dan Bisnis Islam > Program Studi Manajemen
Depositing User: Users 11 not found.
Date Deposited: 22 Feb 2016 04:20
Last Modified: 13 May 2016 10:55
URI: https://etheses.uinsgd.ac.id/id/eprint/536

Actions (login required)

View Item View Item